Effective Date: 20th March 2025

At Abruzzo Lab, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.abruzzolab.com.au(the “Site”), whether you’re dining with us, shopping online, or simply browsing.

By using our Site, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms, please do not access the Site.

1. Information We Collect

Personal Information

When you make a purchase, booking, or contact us through our Site, we may collect the following:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via third-party providers)
• Order history
• Reservation details

Automatically Collected Information

When you visit our Site, we automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the Site
• Referral URLs
• Cookies and usage data (see Section 6 for Cookie Policy)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders placed through our online shop
• Manage table bookings and event reservations
• Provide customer support
• Send order confirmations and updates
• Respond to inquiries or feedback
• Send newsletters or promotional emails (you may opt-out at any time)
• Improve the Site’s functionality, user experience, and security

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Trusted service providers (e.g., payment processors, delivery services)
• IT and website support providers
• Legal authorities, if required by law

All third-party providers are obligated to keep your information secure and use it only for the services they provide to us.

4. Data Security

We implement industry-standard security measures to protect your personal data, including SSL encryption, secure payment gateways, and limited access to personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal data
• Opt-out of receiving marketing communications
• Request information about how we process your data

To exercise these rights, please contact us at [email protected].

6. Cookies Policy

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand how visitors interact with our website, remember your preferences, and offer personalized content.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of the Site.

7. Third-Party Links

Our Site may include links to third-party websites (e.g., delivery platforms, event partners). We are not responsible for the privacy practices or content of these sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:

Abruzzo Lab
Email: [email protected]
Phone:0384015831
Address: Shop 14, 24 – 30 Taryn Drive, Epping 3076